We are always happy to take returns on new, unused products in their original packaging within 30 days of receiving the item with a copy of your packing slip or order confirmation page. We are unable to accept returns on products that have been used, mounted or opened (not in original packaging). We strive to provide a WOW experience for all of our customers, but sometimes errors do occur.
Returns are easy, please contact us at: cs@tykindustries.com or use our Help Center to chat with an agent during normal business hours. PLEASE PROVIDE THE FOLLOWING with your return request: name, address and order number
How can I reach TYK?
cs@tykindustries.com is the best way to reach us. Our office hours are 9:00 am - 5:00 pm EST Monday through Saturday and our customer service reps respond to emails throughout the day. We have a voicemail service at (770) 580-0825, but email is the quickest way to reach us.